Our Mission

To consistently provide our customers with superior service and quality products that they will be proud of. As the top patch creator in our industry, we strive to make the entire process easy, efficient, and pleasant because we understand the importance of what you do and the value of your time.

Our Vision

To be the industry leader of quality emblems and products to public safety departments nationwide. As a high-quality patch creator, we utilize improvements in manufacturing technology through innovative and creative new ways so our customers can trust they work with the best.

Our Values

  • INTEGRITY above all else, so our customers know they can count on us.
  • Making sure QUALITY in service and product is our # 1 priority.
  • We have a true PASSION for what we do and our enthusiasm shows in our results.
  • We deliver what we PROMISE and we only promise what we can deliver.

Our Sales Team

With 70+ years of combined experience in the public safety field of patches and promotional products, our team is ready to provide you with the highest level of customer service and design expertise to make ordering and producing your emblems not only a pleasant process but fast and efficient. We know your time is important, and we are here to help you maximize it as a patch creator you can count on!

Hannah Davis-Buckner, Account Executive

Hannah is a native of Asheville, North Carolina. She has been with The Emblem Authority for 9 years. She has 2 children, Jacob and Madilynn, and a fur baby named Teddy. Hannah enjoys spending time with her family and friends, painting, cooking, and watching movies!

Hannah’s sales territory includes the following states: Alaska, Connecticut, Hawaii, Idaho, Kentucky, Rhode Island, South Carolina, and Washington. Metro, DMORT, and DC



Leisa Parker, Senior Account Executive

Leisa is a native of Asheville, NC. She has made her career as an Account Executive with The Emblem Authority for over 20 years. She has two grown children and four wonderful grandchildren (Camden, Jordan, Hudson, and Farrah Grace). She enjoys spending her time not only with her family, but also her church family and her horse Winston.

Leisa’s sales territory includes the following states: Arkansas, Maryland, New Hampshire, North Carolina, Texas and Virginia.



Jessica Cogburn, Account Executive

Jessica is a native of Asheville, North Carolina. She enjoys working with those in public safety since she grew up in a family of law enforcement officers. Her father retired after 25 years as a Lieutenant at the Craggy Correctional Facility and a Security Officer at AB Tech College. She enjoys spending time with her family, taking road trips, and reading.

Jessica’s territories are California, Colorado, Nebraska, Nevada, Utah, Vermont, West Virginia, and Wyoming.



Ben Reeves, Account Executive

Ben was born and raised in the Florida panhandle. After graduating from Florida State University, he moved to Asheville with his wife and their two hound dogs, Burt and Buster. Ben’s hobbies include hiking, kayaking, live music, barbecuing, and he is an avid sports fan. He has been a member of The Emblem Authority team since 2015 and enjoys working with Public Safety Officials and his coworkers.

Ben’s sales territory includes the following states: Florida, Indiana, Iowa, Kansas, Michigan, Missouri, Ohio, Oklahoma, Tennessee and Wisconsin.



Morgan Feldman, Account Executive

Morgan was born in raised in sunny south Florida and studied business management at Florida International University in Miami.  She spends most of her time with her husband and their 2 daughters.  Morgan loves to attend sporting events and enjoys all types of live music. She finds happiness in cooking, working out and being outdoors!  She currently resides in Pittsburgh, PA. Go Steelers!

Morgan’s sales territory includes the following states: Alabama, Arizona, Georgia, Maine, Massachusetts, Minnesota, New Mexico and Pennsylvania.



Mark Shuford, Account Executive

Mark began with The Emblem Authority in January 2023 after retiring from a 36-year career as an internal auditor in the employee benefits industry. He is a native and lifelong resident of Weaverville, N.C. and has been married to his grade school sweetheart and love of his life, Teresa, for 33 years. They have one grown son, Taylor, and a new grandson, Will, who was born December 2022. 

Mark enjoys cooking, golfing, heavy metal music, baseball, and vacations at the beach. Most of all, he loves spending time with his family. He is a huge fan of the Atlanta Braves and Miami Dolphins.

Mark’s sales territories include the following states: Delaware, Louisiana, Mississippi, Montana, New Jersey, New York, North Dakota, Oregon, and South Dakota



Our Administrative Team

Darlene Arwood, Purchasing and Shipping Manager

Darlene is a native of Marshall NC but has lived the past 35 years in the Weaverville area with her husband Denver. She enjoys going to the local flea markets and antique shops. Her first job after high school was with our parent company A-B Emblem in Jan 1984. She then moved to The Emblem Authority in June 2015 where she became the Purchasing and Shipping Manager.

Brooke English, Administrative Assistant

Brooke is a native of Madison County North Carolina. In her free time, she enjoys hiking with her two dogs Mokee and Pongo. When she’s not working, she can be found at the lake hanging out with her family, friends, and her dogs. Brooke has been with the company since February of 2023.